Service • Concierge

The concierge,
and the network behind them.

Someone who lives here, knows the people, and thinks ahead.

The restaurant table for the birthday. The captain who knows the wind. The sitter who’s cared for two generations. All handled by one person who’s known most of them for years.

Who They Are

One person from first email to last morning.

Your concierge is someone who grew up on Providenciales, or has been here long enough to know it the way locals know it.

They’re the same person who reads your first enquiry, drafts your itinerary, meets you at the villa on arrival, and waves you off at the door on the last morning. No handoffs, no lost context, no starting over with a new name each time you ask.

They know the island the way most concierge services can’t. Which restaurant is on form this month, and which is coasting. Which captain to send you out with if the wind is up. Which spa therapist has the touch you’re looking for. Where to go for a quiet lunch, and where to bring the kids for a loud one.

The Network

A network built over decades.

Providenciales is small. The people who make things happen here have been doing so for years, and we’ve worked with most of them for as long.

The captains we send you out with have been running charters on these waters since before Hummingbird existed. The chefs we recommend are the ones our own family eats with. The spa therapists who come to the villa have done it a hundred times for our guests, and know exactly what’s expected.

None of these recommendations come from a booking commission. They come from years of watching who does the job well and who doesn’t. When your concierge sends you somewhere, it’s because they’d send their own family there.

What They Arrange

Reservations, charters, the day itself.

Send your list before arrival, or ask when you land. Both work.

Restaurant reservations

The right table at the right restaurant on the right night. Handled ahead so you don’t spend the trip on hold.

Boat charters

Half-day snorkelling, full-day fishing, sunset sails, private catamarans to the cays. Matched to your group and the day’s goals.

Diving and water sports

Wall dives at West Caicos, reef dives at Grace Bay, kite lessons at Long Bay. With the right instructor for your level.

Land experiences

Horseback along Long Bay, a round at Provo Golf, ATV through the back of the island, spa days at your villa or off-site.

Sitters and childcare

Vetted local sitters who’ve cared for our guests’ children for years. Booked in advance or arranged same-day for evenings out.

Everything else

Flowers, cakes, photographers, transport, in-villa massages, private cinema nights. If it can be arranged on the island, it can be arranged for you.

Begin

Send your list, or your questions.

Your concierge starts work the moment you enquire.

Tell us your dates and the party. We’ll assign a concierge and start planning. Everything from the first restaurant reservation to the last airport transfer, arranged by one person who knows what they’re doing.

A handpicked collection of luxury villa rentals in the Turks and Caicos Islands.